Just a quick note to say I’ve been blown away with the customer service I’ve received, and given that you already have a good name with a top notch products anyways, that says something. This is not my first Ali Arc Nudge bar but is the first time purchased directly…. The very user friendly website, the prompt and clear communication, the heads up on the F827, the free installation, the earlier than arranged fitting, the coffee etc didn’t go unnoticed and was much appreciated.
“Hey Team, We have two Isuzu D-Max’s with your Nudge Bar and Rack and now this Hyundai Staria Load van. Decided to voice my thoughts, amazing quality product you do. Appreciate the service!”
“Thank you very much. The products arrived yesterday and were fitted to the vehicle. The products are excellent and made to a very high standard, everything bang on. Matched equally by the great service you provide. Great to see a Kiwi company can still stick it to the imports. Thanks again, Happy Customer “
Roger, Wairau Valley
I have been working with Ali Arc Industries for 3-4 years. First, as an installer for Beaut Utes and now with Peter Munro Commercials. They’ve always provided good service and after-sales service if necessary. Their products are easy to install and they usually have a good turnaround time. I’d definitely recommend them to someone looking for an LCV accessory.
Originally, we needed a high-quality truck bumper that we could sell in co with our brand so we approached Ali Arc. I have now been dealing with Ali Arc for over 15 years. Six years at Keith Andrews Trucks and nine years previously at John Deere. I would say that the reason we have been in business with them for so long is because of the service we are provided. They are good people to deal with and if there is a problem I know they’ll do their best to resolve it. I would say that you can trust in Ali Arc to deliver a quality product.
We have been buying from Ali Arc for close to 12 years. They are always easy to deal with and the fact that they are NZ made has always been a bonus. Their product is easy to fit and is supplied quickly. When dealing with other providers they often involve a lot more labour to fit and more often than not you have to wait for the product to be shipped, which generally takes 4-6 weeks.
I was one happy chappy when my Ali Arc nudge bar arrived. I am very happy with how it fits. Once again thank you to your fantastic staff and the very fast timeframe this whole transaction took.
Thanks so very much for coordinating and making the rear guard for my motorhome, I am absolutely delighted with it.
The whole experience from parking overnight with the security guard checking I was ok, Jimmy listening to my requests and actioning them, therefore producing exactly what I wanted, Darren being friendly and very approachable ensuring everything ran smoothly and the use of a courtesy vehicle was very much appreciated.
Just wanted to let you know the Nudge Bar arrived today and has been fitted all good. Your business is a great one, it was all good for me and I see your Ali Arc stickers on all the Nudge Bars on utes down here. Couldn’t ask for more.
Very happy. You guys really know what you are doing, bar fitted on perfectly.
My pride and joy Navara was written off in a decent T-boning of a truck en route to a far North fishing trip! The impact was made at about 80kmph. The panelbeater assured me that without the Ali Arc bullbars it would have been quite messy and I would have been in a decent spot of bother. As it happened, thanks to the bullbars I was in a rental car within an hour while my poor Navara was being towed back to Auckland and I carried on with my trip! I have replaced the Navara, and unbelievably the Ali Arc bullbars are able to be repaired! Needless to say they will be back on in no time flat!
Scott Harman, Auckland
Personally, I have been in working with Ali Arc for 20 years. They have always been good to deal with and they do things properly. I work with Ali Arc almost daily so I know the team and they are always helpful. Most of the stuff you can buy in New Zealand is produced offshore but I buy Ali Arc products because they are a local company that manufacture quality products in New Zealand.
Ian Crump, Acker Bilt
We travelled from Whangarei to Wanganui Ali Arc Industries to have bars fitted to our motorhome. From the initial phone call with Darren, the customer service and care has been exceptional. This was across the full spectrum of the business from Darren and Haig in the office, to Jimmy and the boys in the workshop. Totally professional and super efficient service from the time we arrived until we were on the road again. Could not have asked for better service. Thank you. Highly recommend Ali Arc Wanganui.
We just wanted to thank you for the courtesy and professionalism with which we were treated when dealing with Ali Arc and the manufacturing and fitting of our bumper bar/rear guard.
We appreciated the pleasant and polite manner shown to us by all the staff involved and were very impressed with the clean and tidy appearance of the workshop. AND we were very pleased with the work carried out by your firm.
Please extend our sincere thanks to all concerned.
We got a chance to fit up our bumper last week and looks real sharp, fitting was easy and is a great fit, thanks to everyone at Ali Arc for the effort, the cut-out and light holes were perfect. Well done!
Once again thanks to you and your team, very happy with result, measurement was millimetre perfect. One very happy customer.
Wow, that is the fastest delivery of any product I have ever ordered. Confirmed last night and received this morning. Got to say I love your work. The nudge bar is so well set off with the belly pan. I love the brushed aluminium look and the spots for the driving lights are excellent. Please know that I am very very happy with the bar and the quality of work. Many thanks.
I phoned Ali Arc and the call was answered on the third ring by a friendly consultant; he knew the answer to every question, showed enthusiasm in the product and confirmed that Ali Arc had a very good solution for what I was needing. The price was outlined and by suggesting that if we finalized the order there and then the product would be immediately in the queue for delivery within a week…….it was an obvious choice. All I had to do was pass the invoice to our admin person and ‘Job Done’. What more could a busy buyer ask for? Great service and time saving with a single call. ‘People buy off people they like’ and I liked Ali Arc after my very first call! The goods arrived on time, in spec and look really great. Happy customer…..Ali Arc you must be doing something right 🙂
Just wanted to thank Ali Arc for a brilliant job. Very pleased with my new BT-50 Nudge Bar. It looks great and I can see it will do a great job for years to come! Cheers.
The product is mint. Very impressed with the quality of our new bars. Thanks lads.